How we collect, use, store, and protect your personal information when you visit our website or request our home improvement and property maintenance services.
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or request our home improvement and property maintenance services. By using our website, you agree to the practices described in this policy.
We may collect personal information that you voluntarily provide, including your full name, email address, phone number, property address, service preferences, project descriptions, appointment requests, uploaded photos, and any additional information you choose to submit through our contact forms, estimate requests, or customer support channels.
When you browse our website, certain technical information may be collected automatically, including your IP address, browser type, operating system, referring website, pages visited, session duration, and device information. This data helps us improve website performance, security, and user experience.
Your information is used to respond to inquiries, schedule appointments, prepare project estimates, manage ongoing services, communicate project updates, provide customer support, improve our website, enhance service quality, and fulfill legal or contractual obligations.
Information submitted for quotes or consultations is used solely to evaluate your project requirements and provide accurate pricing, recommendations, and scheduling. Submitting a request does not obligate you to purchase any service.
Property details, floor plans, measurements, photographs, or videos shared with us are used exclusively for project planning, estimate preparation, design recommendations, and service delivery. We do not publicly share your property information without your permission.
We may contact you by email, phone, or text message regarding appointment confirmations, estimate updates, project scheduling, invoices, customer support, maintenance reminders, or responses to your inquiries.
Promotional emails, seasonal offers, maintenance tips, and company updates are sent only if you choose to subscribe. You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.
Our website uses cookies and similar technologies to remember user preferences, analyze website traffic, measure performance, and improve browsing experiences. Most browsers allow you to disable or manage cookies, although some website features may not function properly if cookies are disabled.
We may use trusted third-party providers for website hosting, payment processing, scheduling, analytics, customer communication, and technical support. These providers are permitted to access personal information only as necessary to perform services on our behalf and are expected to maintain appropriate confidentiality.
Payments made through third-party payment providers are processed securely. We do not store complete payment card information on our servers. Payment transactions are handled according to the security standards of the selected payment processor.
We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to maintain strong security practices, no online transmission or storage method can be guaranteed to be completely secure.
Personal information is retained only as long as necessary to provide requested services, maintain project records, comply with legal obligations, resolve disputes, and enforce our agreements. Information that is no longer required is securely deleted or anonymized where appropriate.
We do not sell, rent, or trade your personal information. Information may only be shared with trusted service providers, subcontractors, suppliers, or legal authorities when necessary to complete requested services, comply with applicable laws, protect our rights, or ensure public safety.
Depending on applicable laws, you may request access to your personal information, request corrections, update inaccurate information, request deletion of certain records, or withdraw previously granted consent for marketing communications. We will respond to eligible requests within a reasonable timeframe.
Our services are intended for adults managing residential or commercial properties. We do not knowingly collect personal information from children. If such information is identified, appropriate steps will be taken to remove it from our records.
Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices, security, or content of external websites. We encourage you to review their privacy policies before providing personal information.
This Privacy Policy may be updated periodically to reflect changes in our services, legal requirements, or business practices. Updated versions become effective immediately upon publication on this website.
If you have questions regarding this Privacy Policy, wish to exercise your privacy rights, or need assistance regarding your personal information, please contact our privacy team using the email address or phone number provided on our website.
Our privacy team responds quickly — reach out any time by phone, email, or the contact form.